LABS
LABS
LABS
SHIPPING POLICY
At VIRUS Labs, we aim to deliver your orders quickly and reliably. Please read our shipping policy carefully to understand how we process and deliver your products.
1. Delivery Timeline
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Orders are typically processed and shipped within 1–2 business days after confirmation.
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Standard delivery time is 5–7 business days depending on your location.
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Express delivery is available at an additional cost. Charges will be communicated at checkout or upon request.
2. Shipping Charges
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No shipping charges will be displayed at checkout, as standard shipping costs are already included in the product price.
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Extra charges may apply for express or priority delivery if requested.
3. Shipping Coverage
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We currently ship within India only.
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International orders are not available at this time.
4. Order Tracking
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Once your order has been shipped, you will receive a tracking ID via email or SMS (if available).
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Tracking details may take up to 24 hours to update after dispatch.
5. Lost or Stolen Packages
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VIRUS Labs is not liable for any lost, stolen or misplaced packages once marked as “Delivered” by the courier..
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However, we will do our best to help track down the package or provide a replacement, depending on the situation.
6. Delays
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While we work hard to ensure timely deliveries, unexpected delays may occur due to courier issues, weather conditions, or other factors beyond our control.
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VIRUS Labs is not responsible for such delays, but we will keep you updated and assist wherever possible.
7. Contact Us
For any shipping-related questions or special delivery requests, please reach out to us at:
📧 Email: viruslabs.work@gmail.com
📍 Address: C - 157, 3rd Floor, Mayapuri Industrial Area, Phase 2, 110064